Look Somewhere Else - IT Support Specialist CASTO Employee Review

- High Turnover - 3 ransomware attacks in 10 years - Pay is not competitive and far below average. - No upward growth, only lateral movement without pay incentive. - Low/No Communication between departments - 6 VP-IT fired because of unrealistic expectations - PTO policy is laughable; you will anger HR if you use a lot of it. - No sick/personal time off: they expect you to plan for the worst and sit on your PTO. - Too many hands in the kitchen - HR wants a heavy hand in how IT is managed, leading to poor processes and practices. - Raise/Bonus is not guaranteed. - Heavy Office Politics - Every department at CASTO would turn their nose up at the IT department, and instead communicating whatever problems they had, they would go straight to the top and complain. - No WFH flexibility for IT Support Specialists - Impossible to prioritize tickets/tasks when you're told that everything is an emergency and has to be fixed immediately.