Interesting Industry, Very Toxic Culture - Anonymous employee CEX.IO Employee Review

2.0
May 30, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Crypto is a very interesting topic and you get to learn a ton about it on the job. Remote work. Okay benefits.

Cons

Toxic work culture. Long hours. No time to ever take time off. Management listens to you but nothing ever changes. Very dysfunctional. No order from higher up management, everyone does their own thing and that is causing a ton of problems. Hired to do X and immediately expected to do Y with no salary adjustments. Very draining. Company does not see the value of spending money to improve culture and team unity.

Explore other reviews about CEX.IO

5.0
May 14, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

I’ve had a truly positive experience working here. The company culture is supportive, inclusive, and focused on growth — both professional and personal. My team is collaborative and respectful, and leadership is approachable and open to feedback. I feel valued in my role, and I’m given the tools and trust to do my job well. Communication is clear, and expectations are realistic. I also appreciate the organization’s mission and the real impact we make in people’s lives. Overall, I feel proud to be part of a company that treats its employees with care and professionalism.

Cons

There have been some shifts in strategy and direction over time, which can create a bit of uncertainty. However, this is understandable given the nature of our field and the need to stay responsive to external changes. The leadership team generally does a good job of explaining the “why” behind these shifts.

2.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Denise Expert Recovery was excellent in recovery of lost funds

Cons

cex customer service aren't good and doesn't respond to customers

See reviews by: Helpful|Rating|Date|All