Unrealistic workload. You're given a HUGE workload and expected to complete everything without any excuses, even if the system is down which happens almost every week. Although you're able to work from home, some positions require that you work from the office once per week to mail claims, print, etc. Parking is very limited & there are very few computers you're able to work from. You can only work from a "hoteling" desk and even if there's a completely vacant desk, the cords are removed which makes the desks useless. No holiday bonuses are given except for a turkey coupon for Thanksgiving. The company offers random gift card raffles that only benefit a few employees. I would NOT recommend working for this company unless working from home is important to you.