Not a good place to be. - Ambassador CLEAR Employee Review

1.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is decent if you can sell. Benefits. Most ambassadors are generally nice.

Cons

This is one of the worst places I've ever worked. Management is an incompetent mess. Rules change daily constantly getting pulled leftband right from all management staff no one knows what to do. It's to the point where ambassadors just do what they want because there's always new daily rules. Staff is very unhappy and many are quitting or have quit. Moral is low, it's unorganized. Turn over rate is very high. Most management(not all) is very rude and disrespectful. For example if you ask a question they don't answer they just ask you a sarcastic question back. Management constantly insults and makes fun of employees. There is favoritism. It's basically a very unprofessional environment to be in. Oh and you'll never leave work ontime, if you have to leave due to prior engagements such as kids or another job they'll make you feel guilty and threaten to fire you. While I do agree it is never ok to be late if you walk in ontime or 1 min late they'll berate you for that. Even though they claim to give a 7min graze period. It's just a bad place to work. There's constant arguments and crying. Leads will watch you struggle and not offer assistance. Hours are terrible too.

Explore other reviews about CLEAR

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management team and ambassadors to work with.

Cons

Need to be very flexible with your schedule.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

CLEAR offered remote work, schedule flexibility, and good benefits. The workload was manageable at times, and some leaders were supportive and helpful when available.

Cons

The role often felt fast-paced, high-pressure, corporate, and metrics-heavy. Policies were somewhat clear but not always, and expectations were not always realistic. There were training gaps, frequent policy changes, limited growth opportunities, and not always enough time or support to do the job well. Speed often seemed to matter more than quality. Communication and organization were also challenges. Knowledge documents were difficult to locate, even with keywords that should have produced clear results, which made it harder to assist members efficiently and accurately. Some feedback from management also felt discouraging because mistakes were not always approached as coaching opportunities.

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