Toxic working culture, poor management. - Retail Sales Assistant COOK Trading Employee Review

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid breaks, friendly sales assistants.

Cons

Unprofessional working environment, including inappropriate comments being made regularly. intimidation of staff, excessively micromanaged them and retail assistants were blamed for poor sales and customers not making purchases. Communication skills were poor, with assistants often being ignored, not listened to, interrupted, made to feel unwelcome or disruptive by asking questions. Sudden resignations went unresolved and unreported, as the shop is isolated from senior management and HR.

Explore other reviews about COOK Trading

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment, lots of company perks and guidance

Cons

No cons I can think of

4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work culture, routine organised systems

Cons

Frustrating closing rules and time constraints

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