Don’t work here - Senior Account Manager COSOL Employee Review

1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The Pay is fairly decent.

Cons

Lack of direction Undermined by Direct Manager Don’t like to pay commissions Slow at approving expenses

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COSOL Response
2mo
Thank you for taking the time to share your feedback. We're glad to hear you found the remuneration competitive. We take feedback around direction, management style, and internal processes seriously, these are areas we're actively focused on improving. Building genuine customer relationships does take time, and we recognise the importance of giving our people the support and runway they need to do that well. We're sorry your experience didn't reflect the environment we're working to build.

Explore other reviews about COSOL

3.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the greatest people I have ever worked with. Everyone has a customer first mentality and willing to help one another out in any circumstance.

Cons

Overall direction and leadership out of Global Headquarters in AUS is poor.

3.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the people who work here are very professional, respectful, knowledgeable, and care about the customer.

Cons

However, COSOL does not put people first. Nor do they put customers first. $$ is their number one priority and they will kick long-time employees or customers to the curb if they feel like they are not growing profit, or if they just don't understand how they grow profit. COSOL would rather lose all of their long-time employees and customers to sell a project they don't even have staff or project managers to fulfill. They race to hire new people who are new to the game and end up with prolonged milestones and delivery. Contracts are sold with ridiculous agreements that are not fulfilled and end up losing the company money in the long run - because they lose the staff with the knowledge and hire newbies who spout fluff but can't deliver.

1
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COSOL Response
3y
Thank you for your review. We appreciate all feedback as it provides us with an opportunity to review and improve our way of working and the company culture we are striving to build.
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