I do not recommend this company - Anonymous employee CSM Group Employee Review

1.0
Aug 5, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The facilities are newer. The bathrooms are usually clean which is a great perk for when you have to go silently cry in a stall after being verbally harrassed by your boss. (Which happens often)

Cons

CSM handled the COVID pandemic by immediately firing staff, while stating they would be hired back. None were hired back. They could have cut down on overtime or put some staff on part time but instead just fired them. For a company that talks a lot about transparency and a good office culture they are incredibly cut throat and you never know where you stand. The office culture is uneasy. Many groups dont get along and its apparent within your first few days. There are several older employees who refuse to change anything and have low opinions of those who have suggestions for new things. Training is minimal. Asking questions or asking for clarification will only get you dirty looks and angry responses. If you dont understand everything immediately, you will most likely be let go very quickly. I do not recommend CSM, they do not care about you and will not meet your wage expectations.

Explore other reviews about CSM Group

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s inspiring to see so many employees build long, successful careers here. The company maintains a strong, stable book of business while continuing to scale and expand in meaningful ways. I genuinely enjoy working here. The organization is the right size, truly culture-driven, and led by authentic, supportive people. It’s also a fun place to celebrate progress and wins together. I highly recommend this as a great place to work.

Cons

You need to be comfortable adapting quickly, as the fast pace and frequent change won’t suit everyone. Change is constant, more of an industry reality than something unique to this organization.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits programs, most co-workers, flex time usually available

Cons

This company is extremely disorganized. Part of it comes from the poor communication among the departments and leaders, part comes from the lack of processes being applied. Upper management behaves like a click instead of leaders. There is such high employee turn over that most people operate with a feeling of their head being on a chopping block. Several of the leadership team have been hostile to employees and nothing is done to stop this behavior. It could be a great place if the culture they convince you they have was in fact true.

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