Pros
We provide an amazing product that genuinely improves lives, and there are a lot of awesome employees that are great to work with (while they last).
Cons
There's extremely high turnover, with no reflection from leadership about why it happens or how to improve it. Almost the entire engineering and product teams have turned over in just the past year and we've made no changes to address it. Any time someone quits it's treated as a one off problem that was unavoidable, even when it happens every couple of weeks. Not a lot of training or true career development. You get thrown in the deep end a lot and have to do work you aren't qualified for but outside of that it's hard to develop your skills. No real promotion opportunities either. I've only ever seen one person promoted, and he was fired a couple months later for disagreeing with leadership. Leadership thinks they can never be wrong. Mistakes are justified instead of examined. There's no self reflection or learning from criticism. Feedback is encouraged, but when anyone actually gives it it's ignored or attacked.