Pros
I have been working at Capstone Editing for 2.5 years now. While I have many positives to share about the company in terms of its processes and procedures, professional development, varied and interesting work ... I'd like to focus on what matters most to me and what has kept me in this position. Capstone Editing really cares about its staff. From my first contact with the company, I felt that the management and the client support staff that liaise between clients and editors were honestly interested in me as a human being and cared about my wellbeing. This is not something I have found with any of the other editing companies I have worked for in the past (mainly in the US). I've been an editor for 15 years and I've found that I've been nothing more than a number to most of the businesses I've worked with. They didn't invest in my development or care about the type of work I really enjoyed like Capstone does. I have certainly developed as an editor in the time that I've been with Capstone but, more importantly, I've felt happy in my job. I've felt valued. Every time I've had an issue, I've felt that my concerns have been heard. I disagree with the other reviewer that the pay is only average. Payment is made according to word count, depth of editing service provided and turnaround time. Thus, accordingly, the faster you work (while maintaining the requisite standards), the more you are paid per hour. As an experienced editor, I enjoy a very generous rate of pay at Capstone. I also have a steady supply of work to the number of hours I wish to work. I began here working only part time so I could maintain my own client list as a freelance editor and also keep my ties with several other companies. After a year, I changed to full time because it is simply more convenient to get all more work from the one place. I do not hesitate to recommend this company as an employer.
Cons
The selection process is time-consuming and the training I received after my appointment was rigorous. This was frustrating for me at times because I came to the position with many years of experience. I needed to check my pride, but in doing so, I did find I had more to learn. The company does have a strong proclivity for communication via email and text. If you want to talk to a human being, you do have to let them know that this is your preference. But once you have (and perhaps reminded them once or twice!), then they do work with you in the way that suits you best.