Fail fast- no, just failing - Sales Captify Employee Review

1.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Office location is great, account management and strategy team are amazing

Cons

Do not keep to their word, fail fast means people fail and are made to feel incapable of doing their job. Too much focus on alcohol and no focus on wellbeing and training. Do not listen to staff. All they care about is the next sale. Will crumble as senior management have never worked anywhere else and have no management skills! I was never even sent a job description!!

avatar
Captify Response
6y
Sorry it didn't work out at Captify for you. Thank you for the feedback and sharing your concerns. We are disappointed to hear that you left Captify feeling this way. As you’ll be aware from our internal all hands meetings, up-skilling our managers and leadership team is a big focus for the company this year. We have invested in a consultant to solely focus on this. Similarly, we are committed to supporting our employee wellbeing and launched a number of wellbeing initiatives this year; mental health first aiders, meditation sessions, an Employee Assistance Program, counselling services, partnership with Nabs, yoga to name a few and we have more planned for later this year. We are a social company but employee wellbeing is very important to us and we openly encourage recommendations as we are passionate about supporting our employees, Fail Fast is a core Company value and we have an open culture about any failures and ways we can learn quickly to change things. Our Founders have also been open and transparent with employees about their own learnings. Maybe to your point we still have more to do to educate employees on what Fail Fast means, especially with so many new starters this year. That said, we want everyone to succeed, which includes getting the next sales deal because performance is critical for our company to succeed. Your final point about you needing to sleep with senior management to get a promotion is worrying. This behaviour is not tolerated, so if you do have legitimate concerns about this happening in the organisation, then I urge you to contact the HR team people@captify.co.uk so we can investigate accordingly. We have a strict policy on workplace relationships, and a process and compensation committee in place who review any recommendations for promotions.

Explore other reviews about Captify

5.0
Sep 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful people, amazing product, room to grow in a supportive environment.

Cons

None, anything that is a con can be improved with open communication to fair managers

3.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

It used to be a place I was proud to work at. It was a start-up and had most of these start-up perks and mentality. We had a boom in business and morale in the late 2010s and early 2020s, but that bubble has bursted and is long gone. I'm going to list many cons, the pros were the friendly people and flexible in-office days.

Cons

Morale has been low for several years, while we watched our perks and culture dial back. We had our first ever major layoff in Nov 2023, and they are now a yearly occurrence, with no real nor clear communication of anyone's job security. No more holiday parties, regular happy hours, and factually, we can work from any office (Australia, US, UK), but it's up to your manager. Compensation for hotel, airfare, and others are not always included. Our salaries used to be competitive and adjusted for inflation yearly, but that's no longer a guarantee. The DEI taskforce has been disbanded. This new upper leadership did expressed a commitment to diversity, but the taskforce is not coming back anytime soon, and leadership turns a blind eye to DEI and overall employee morale in many ways. "We succeed and fail as a team" is no longer something the company cares for Making matters worse, no 401K matching.

3
See reviews by: Helpful|Rating|Date|All