A great place to start - Personal Support Worker (PSW) CarePartners Employee Review

3.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Employee can negotiate a schedule to suit most of their personal needs (for the most part, you set the hours that work for you and your family). - Many of the Personal Support Managers (PSM's) are helpful and empathetic to the challenges of this job. - Scheduling staff do the best they can to create a schedule that benefits the employee. - Employee gets paid hourly and Km's between community clients which helps cover the cost of gas and car expenses.

Cons

- Many clients needs (physical and cognitive) in retirement homes are leaning closer towards those in a LTC. Retirement homes are becoming less "independent living" and more LTC. - PSW/HSW's working in a retirement home make less money, overall, as there is no travel time paid or km. PSW's work harder and faster than those working in community. In RH clients get 15 mins for general care and 30 mins for care and shower and the number of clients scheduled are numerous (generally 12-15, sometimes more). Repetitive strain, overexertion and overload on the body and prone to injury. There are no electric lifts and in some RH's, skeleton staff to assist the agency worker. - Not everyone's schedules are equal, meaning that some people are loaded with clients while others are barely getting 4hrs/day.

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CarePartners Response
6mo
We truly appreciate you taking the time to share your experience at CarePartners. Your dedication to your team and clients does not go unnoticed, and we’re grateful to have had you as part of our team. Thank you!

Explore other reviews about CarePartners

5.0
Apr 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The residents are great to work with.

Cons

I can't think of any at this time

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CarePartners Response
4y
Hello and thank you for leaving us a review! We are so glad you are enjoying your time with us and appreciate all the hard work you do. We always strive to put our employees first!
3.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, Autonomy, dog-friendly

Cons

Closed down due to business discission

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CarePartners Response
1y
Hello! Thank you for taking time to leave a review. This page is for CarePartners in Canada which is not affiliated with Care Partners in the USA. We are sorry to hear about your location shutting down and we wish you all the luck with your future endeavors.
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