Awful upper management. - Restaurant General Manager Carrols Employee Review

1.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, build relationships with your own team.

Cons

Awful upper management. No structure. District manager always causing issues.

Explore other reviews about Carrols

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and nice events

Cons

No real issues, decent turnaround in every department though

1.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free meals, decent benefits and perks

Cons

Many stores seem to be struggling but upper management didn’t seem to want to assist in solving the problems beyond holding classes and zoom calls asking what the plan was. In my district all I heard from the DM was how she was gonna work on getting rid of this GM or that shift manager but no plan to get the stores stabilized. Most of us were running with minimal managers so we were constantly borrowing from one another or having to work extra just to keep our stores open.

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