Directionless Leadership, constant layoffs, PR over people - Senior Software Engineer Cart.com Employee Review

1.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO, Pay, remote work

Cons

• Leadership lacks a clear, consistent strategy. Priorities shift often, and major moves (including acquisitions) have happened without an obvious integration plan, which created distraction and confusion. • Repeated layoffs have made the environment unstable. It often feels like a cycle of raising funds, hiring, then cutting shortly after. • Town halls/all-hands are not transparent. Messaging is frequently “we’re doing great,” followed soon by layoffs, which erodes trust. • Heavy emphasis on leadership visibility/PR, but not enough accountability or execution on a coherent plan.

Explore other reviews about Cart.com

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Extremely nice employees Great teamwork

Cons

Some managers aren't as organized

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first. During the glory days there were a lot of greenfield projects and bright individuals bringing energy and new ideas to the table. Some of my closest connections in software engineering came about from working here. Before the company folded its hand and leaned into acquired businesses I grew quite a bit as a programmer.

Cons

The outlook of the company went downhill fast. The company folded its efforts into other businesses that they bought out instead of chasing the dream of being innovative and new. CEO constantly said we were shattering records and exploding in growth even though your talented co workers were just laid off days prior. The main revenue stream that they acquired was an outdated legacy product and was filled with toxic leadership, so toxic that some teams had to turn in a report card weekly with everything they did for each day at 15 minute intervals.

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