Better off unemployed - Anonymous employee Cassida Employee Review

Great job, Great experience, they let you take the lead. Management lets you try and fail, which is tough... they rely more on your drive than your background or experience, can be intimidating at times. There are bursts of hyper-productivity, and luls of mundane maintenance.

Since you take the lead, lead projects, and drive results, its easy to get wrapped up in it, even though nobody is making you, its easy to put in 60 hours in a week, can be tough for a workaholic, as there are always new products, new initiatives, highly recommend a work-life-balance plan

Consistent working hours, Relaxed working environment. You don't have to talk like a robot, you can be personable to customers. We are very much encouraged to help customers and make them happy. The products we support are good products. Most of the issues are related to PM cleaning, and 90% of issues are solvable by the customer.

There is a lack of training documents, Most if not all processes are learned by word of mouth, You will have to learn how to do things by asking others and sometimes by yourself. Luckily the people here are willing to help you.