Pros
Airline experience and decision making. Airline experience and decision making. Airline experience and decision making. Airline experience and decision making.
Cons
1. INSUFFICIENT training. You will learn EVERYTHING once you’re deployed and it includes hundreds of mistakes and if you commit one some lead CSA/supervisor would get upset and blame you bec u dont knw the job. Would not even consider youre a newbie. EXPERIENCE IS YOUR TEACHER 2. OUTSOURCED. Just govt benefits, agency staff also are blind and deaf to CSagents requests. 3. SUPERVISOR/CSA LEADS/MANAGER are grumpy and if you ask for help they complain. Unapproachable and very unprofessional. 4. CUSTOMERS/PASSENGERS are way too demanding, their problem will be your problem. They dont understand what a budget airline is so many complaints are coming esp if there are DELAYS. 5. SALARY cannot COMPENSATE the workload. Mentally draining and physically exhausting as sometimes Baggage Loader is not present to help you carry bags which weigh from 5-32 kls more or less. 6. Agent will pay more or less 50k pesos once an international bound passenger has been denied entry due to insufficient docs overlooked by the agent 7. You have to manually make your Daily Time Record and compute your hours, inconvenient for employee 8. SLOW TO NO career growth