I had 1 shift and I didn’t go back - Leisure Receptionist Celtic Manor Employee Review

2.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Employee benefits etc are good. Staff are friendly to one another, supervisors and department managers are also nice. The on boarding ladies are brilliant. Pre-COVID you were offered free lunch (might not go back to this though, you’ll have to see). The leisure members were reasonable people - unlike most half term guests.

Cons

Low standards of staff, some rude and obnoxious, all unmotivated. One of the highest managers on site wasn’t friendly or even the slightest bit welcoming, proceeded to talk down to every member of staff I saw him interact with and interject them in front of customers, and worst of all prevented my opportunity to undergo helpful training - which did not represent a company I would like to work for.

Explore other reviews about Celtic Manor

4.0
Aug 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is vey involved, you can move up with the company

Cons

Some of the employees are unmotivated, hard to stay focused

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- some other staff were kind, mostly the other part time workers.

Cons

- Higher members of staff were rude and condescending - I worked there at 16 and was made to feel stupid and was overworked and belittled - if I said I wasn’t comfortable doing something like carrying heavy things, I was shouted at and told to do it anyway - when I made a report about a staff’s behaviour I was told I was free to leave if I wanted, but he was staying because he was a higher member of staff.

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