Downfall of what was once a great company - Anonymous employee ChartHop Employee Review

2.0
Oct 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people. Everyone can attest to this. The colleagues you will work with are some of the best people I've met - The value the product can bring to an organization in terms of transparency is amazing - Pay is at top of the range and great benefits - Flex Friday (which I'm not sure if that's still around)

Cons

- The Leaders: Exec team is scrambling. The company has done 3 layoffs in less than 1 year (October 2022, June 2023, August 2023) because of miscalculated projections and irresponsible spending of funds. Yes, the economy is unstable. However, continuing to implement aggressive and unrealistic forecasting after the first AND second layoffs was totally irresponsible. - Diversity: ChartHop will talk about diversity all day when it comes to the product, but internally ChartHop's diversity has become non-existent. Between the layoffs and key members leaving the company, diversity is hard to be seen. The leaders say they value diversity, but.... the proof is in the pudding. - Product: Unfortunately this product is not a need to have, it's a nice to have. Sales is struggling to get people to buy, especially in an economy where companies are buying/keeping products they absolutely need. The concept is great, but like any software, there are just so many bugs. It's also hard for customers to learn, making it even harder to retain them.

Explore other reviews about ChartHop

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Product is wildly impressive and everyone at charthop has been so welcoming and kind as new joiner. Everyone seems to be here for the right reason and it is refreshing how aligned Leadership is to their customers and driving business outcomes.

Cons

Nothing yet, I would love to see Onboarding eventually back in person vs Virtual but I know that would only make sense when the time is right with many teams calendars.

2.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote with okay pay

Cons

Severely under-resourced team. Everyone works hard but without clear direction or shared goals. Product decisions chase the next shiny thing instead of prioritizing smart moves for customers and prospects. Competing in a crowded space with limited resources and no real product differentiation is close to impossible, and the result is a "nice to have" product rather than a "need to have." There's no real culture, no company-wide events or team gatherings, and no effort to build community or keep people engaged at all. It can feel pretty demoralizing.

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