Unprofessional Garbage Experience - Client Success Checkster Employee Review

1.0
Aug 10, 2020
Recommend
CEO approval
Business Outlook

Pros

occasional free food, dog onsite

Cons

This place initially seemed like an enjoyable intimate startup like environment. Interview went fairly smooth but within first few weeks of work, I notice I'm never given the opportunity to do the work I was actually hired for-- customer or client success. They have me try out a few "scenario" based situations of how I'd respond to customers but always pull me back of the actual role while my partner (who happened to start the same time as me) actually has an actual job to do. So here I am wasting about 2-3 months doing nothing mostly and bullsh*t side projects while my manager (the COO) checks in with me every once in a while telling me im doing great and how if there was ever any issues, she would tell me. After about 4 months, Im suddenly laid off due to "bad culture fit". I don't get any answers when I ask the CEO what made me a "bad fit" and they don't want to share why. Hmmmm I guess me being the only minority present constituted me as a "bad fit?" who knows. Also keep in mind the other person who had the same start date as me also happens to be a direct family member of an executive/founder there. Not sus at all. Also, the 1 star review posted below in detail is absolutely true and valid as well.

Explore other reviews about Checkster

5.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment, benefits and connection to everyone in the organization.

Cons

Brought in some high level management personnel that was a poor culture fit for the organization and caused some issues along the sales team.

1
5.0
Oct 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing I don't think anyone who has worked at Checkster would disagree with, is that management truly embodies our mission statement of striving to achieve a workplace in which everyone has happy, safe, and passionate co-workers. Being that we are a small company (but growing rapidly), employees have the opportunity to explore different areas of interest in their roles. I think management does an excellent job of encouraging and developing employees to focus on their strengths, and to be honest about their areas of weaknesses. This makes for a positive culture in which employees enjoy what they do, and have the opportunity to grow in their careers. For me personally, this is one of the reasons I've stayed at the company for as long as I have, because there has always been room to learn and grow. In addition to this, employees truly care about their job and take pride in the work we do here at Checkster. It's not just a 9-5 job, that you stop thinking about as soon as 5pm rolls around. We have a team mentality and all want the person next to us to succeed. It's a great culture to be a part of!

Cons

As we've grown over the years, we have been met with normal challenges in regards to scaling the organization. That said, this year especially, it feels that we are making huge strides to move the organization forward, and it's very exciting to see and be a part of.

1
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