Fast hire, mandatory overtime, quick burnout - Fulfillment Specialist Chewy Employee Review

1.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

-Free health insurance after 30 days. 12.75/hr. Sometimes I have manditory overtime that pays about 19.00/hr but it's not optional when they call. If you're flexibal, it rocks, but you have to go to work on short notice or they fire you sometimes. Two of my friends got fired over the phone for calling in sick. They have a new hire bonus, but my friends now make more than I do doing the same thing. I need my medications, so it's hard for me to change jobs. My medication is half price with Chewy's insurance. Their insurance is kinda killer, but call them before signing up.

Cons

Before I was totally hired on: Recruiting doesn't like people who are motivated. I went to a hiring event and heard a girl say she didn't hire someone because 'he looked for a job that could offer a promotion along the line.' I acktually saw her flip her hair over her shoulder as she said this. I heard it down the hall at a hiring event. I'm so glad I interviewed with her male coworker cuz I wanted to move up. -MGMT can be really cliquey, choosing favorites and targeting employees they don't like. "Pointing them" until they can be technically fired by their own HR Standards. -This company sells cool stuff at a 20% discount for employees, but you have to ask HR to get you the perk. It's not automatic.

Explore other reviews about Chewy

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and stock is good

Cons

Little chance of getting promoted

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some perks such as pet adoption reimbursement, sort of flexible schedule, learning opportunities.

Cons

We have transitioned into the Chewy family recently and it started out promising but has quickly become quite the opposite. Management put in place to oversee the business (1 or 2 in particular) have been nothing but degrading and nasty to people - for things that were out of our hands due to direction of previous management. They did a reorg recently which had a lot of questionable moves and claimed they want to go deeper in expertise but that is not the case here. There are many people in roles that they shouldn’t be. The reorg also left many people in lower roles than what their actually doing, probably to avoid paying appropriately. We are also being held to different standards than other parts of the business in terms of the quality of output - We’re producing better but it’s still not good enough. They claim to be getting us more resources but we have not seen that yet. They hired one marketing leader but what we need is a true GM and proper support staff to execute things.not only “leaders”.

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