I was asked to post a review... - Account Executive Circa Employee Review

I want to start by saying that I wasn’t planning to ever write a review, I felt like the reviews on here could already paint a picture for people well enough. However, because of the insane pressure that our salesforce has received to post a review, I thought I would give my 2 cents. Since I have been at this company, they have used multiple meetings to slip in verbiage referencing how “because we are the best place to work, you should write a review.” We are also getting bombarded by our leadership team to post reviews directly now. The reality is… they can’t hire and recruit people here, and they think it’s just because of Glassdoor. Sure Glassdoor is a big part, but retention in general is an issue here. Let me tell you why… From the first week I started here, there were already changes. They painted this wonderful picture for me in my interview and offer about what this place was going to be like… how much money I could make. I saw a trends document that explained I could make over $200,000… because, the “top sales people made this.” They failed to tell me that was because those top sales people were still earning money on customers… which I found out I would never have. Even those top sales people will never make that money again, because this company took away all of their customers. Therefore, the most salespeople will make at this company would be about $100,000 - $120,000 at the top of their career. However, you will probably average about $60,000 - $70,000 a year. They originally told me that we keep residuals on our pay year after year for sales we put through, but have recently changed this as well. That is a huge chunk of salary taken away that I thought I’d have to grow in pay year after year. It appears that leadership wants to now paint a picture for people that our company has changed, because we have new ownership. I wasn’t here during that time, and reading some of these reviews, it appears that there has been changes. However, it still isn’t “what it’s all cracked up to be.” A few of the things that seem to be the same… They still lead by fear. We are told we could go on a performance plan if we aren’t to a specific % to our goals. Goals are extremely unobtainable, and are based on absolutely nothing… as no one has hit these numbers in years. To come into a company that I already took a pay decrease, and then realizing I won’t ever make the money they told me… it would be nice to actually hit some goals to feel good about myself. However, that doesn’t seem to be a common trend here. In addition to the above, many of us have started to wonder what a professional career would like look here. There’s a lack of career path, and with the removal of customers (when they told me I would have them), it appears that every day will be the exact same… cold calling, cold emailing, etc. There is zero growth opportunity on a professional or financial level here. It is strictly a job to put on a resume and move somewhere else shortly after. You need to make sure that you have had some kind of professional sales experience before you come here, because you will have zero support, training and development opportunities. The managers are all new, and although they can offer some support overall, they lack knowledge about our services and redirect us over to senior sales people to answer any question. They told me when I interviewed that there are mentors and trainers to assist, but no one has time to ever answer questions that I have. We are told that we can’t talk to people at certain times, and are generally forced to have to bother someone else around us who can answer better than our leadership team can. The biggest change they continue to talk about is flex perks. If you were to read about companies who have great flex opportunities, ours would not be one to compete. Our job could be a 100% remote position, but they don’t trust employees to work from home unless you hit these outrageous goals…. Which no one hits. Flex hours are not flex hours as most companies explain them. You have the ability to come in at a certain time, but it’s restricted to specific hours. It is not completely flex. I am fortunate to not have kids right now, but I know that I couldn’t ever have them if I worked at this place. They don’t seem to be very “family friendly,” and lack benefits and perks related to time off, maternity/paternity leave, etc. Parking is nonexistent for a year. You better be comfortable with parking further away to be able to afford to pay for parking every day. Because, you won’t have the opportunity to work from home… so you will be paying every single day. If you do come to work here… be prepared for the following: 1) That you will have to find all of your prospects… you will not be given leads; as leads are pretty much nonexistent. 2) Your pay will change multiple times within a year. 3) You will be excited about a potential flex change, and then it will be taken away shortly after. 4) You will be monitored if you are away on your computer; as our system alerts people if you are away for more than 10 minutes. 5) You will never get a bonus or a holiday gift; as many companies do. 6) You will get to know a coworker who sits next to you, and then will leave the next day. (Even people who had been here for years when they leave aren’t recognized for their contributions) 7) You will have to figure out your own answers to your questions; as managers don’t even know what OFCCP stands for (our money making service). 8) You will need to love the phone… making 100+ dials a day… but, making more if you don’t hit your goals… which, again, are completely unobtainable. 9) Lack of ongoing training and continuous support… as you will have one solid week of training, but will struggle to find the one trainer when you need to, moving forward. This is because they have multiple people that they are supposed to help. Again, we don’t have mentors like they told me. 10) The people you interview with our Managers that are pushing us to post glassdoor reviews, so ask the right questions… and prepare for “manager related” answers.