Experience gained, but staff are overworked and unsupported - AOD Counselor Clare Matrix Employee Review

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You will gain lots of experience

Cons

Staff are overworked with no support from management

Explore other reviews about Clare Matrix

5.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Management was supportive and always assisted when needed

Cons

Office politics Some bad apples

3.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I had a positive experience working here. My coworkers were incredibly supportive, which made for a great team environment. The PTO accrual was generous, allowing for a healthy work-life balance. I appreciated the high success rate for clients, largely due to the partnership with the Drug Court Program—it was rewarding to see the impact on clients’ lives. Additionally, having my own office provided a comfortable and productive workspace. Overall, it was a great place to grow and contribute.

Cons

While I enjoyed my time with the organization, there were a few challenges. Since it’s a smaller non-profit, there wasn’t much room for growth or advancement. At times, interactions at HQ could feel somewhat argumentative, which occasionally impacted communication. Additionally, although I received my annual review on time, my raise was delayed by six months. They provided back pay, which I appreciated, but it would have been ideal to receive the increase when it was originally scheduled.

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