May 27, 2015
Clarvida Response
10yThank you for caring for our clients. Working with autistic children is very rewarding but has it’s challenges, especially when they are non-verbal. I understand your concern and will make sure this information is addressed. But please note, mistakes can always be made and we do expect our employees to help us when it comes to concerns, especially when it is pertaining to negligence. For next time, please notify a manager or someone higher up (if you feel uncomfortable with your current manager), so we can address this quicker.