Pros
+ Jet ski trips
+ Laid back environment & dress code
+ Company swag allowance with lots of choices (hats, shirts, hoodies, luggage, etc...).
+ Some flexibility in crossing organizational boundaries.
Cons
- Interdepartmental communication is lacking significantly.
- Customer retention is horrid, and the company can't afford to hire those it needs to make sustainable changes.
- Financially, the company has been on the verge of going under for years because all it focuses on is "putting out fires".
- Lofty goals with no concrete plans to fulfill them.
- The software product is ancient, rickety, awkward, not user friendly, and very slow to improve.
- Time to market is atrocious.
- Customer-centric product questions and necessary process changes go overlooked.
- The distance between the people who talk with the customers and the people who make the products is unnecessarily vast, and makes for awkward, less than useful, hard to use features.
- The all-but-ubiquitous focus on sales means an inordinate amount of focus on new accounts and income, while the neglect of current customers' needs and product quality results in retention issues that probably aren't going away any time soon.
- Customer-facing product changes rarely happen.