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Cleo (United Kingdom)

Engaged Employer

Proceed with Caution - A Rollercoaster Experience - Anonymous employee Cleo (United Kingdom) Employee Review

2.0
May 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very nice people - this company does a good job of hiring kind people ( for the most part)

Cons

My time at Cleo started off on a promising note, but unfortunately, it gradually became a place of disappointment and frustration. If you're considering working for this company, I strongly advise proceeding with caution. To begin with, the first warning sign appeared during the interview process. After submitting my interview assignment, I didn't hear back for a month. The subsequent red flag was when my recruiter scheduled a final round, which was delayed for an additional month. Little did I know that this prolonged interview process was a reflection of the team dynamics I would later experience. One of the most alarming aspects of this company is the high employee turnover. within my team. Numerous individuals on my team left, and within a year, I found myself as the most tenured employee. The lack of clarity within the organization was another significant concern. Job descriptions were subject to sudden and drastic changes, leaving employees feeling uncertain about their roles and responsibilities. A pivotal turning point occurred when I was assigned a new manager who clearly displayed a dislike towards me. The way she spoke to me was entirely inappropriate, lacking any trace of emotional intelligence. When I expressed my concerns about career development and expressed a desire to take on new projects, my concerns were dismissed without consideration. Even on my last day, there was no acknowledgment or farewell from this manager. Beyond strange and validating that they did not care for me. While I acknowledge that some teams within Cleo may have better experiences, it seemed that many employees, even on other teams, were secretly job searching and harbored a sense of misery.

Explore other reviews about Cleo (United Kingdom)

5.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Cleo has achieved significant milestones in the past year: 16th on Deloitte's Technology Fast 50, winning Scale Up Of The Year at The Europas Tech Startup Awards, and consistent mentions in Forbes. But beyond the recognition, Cleo genuinely stands out for offering: - competitive salaries - a values-driven culture - an exceptional work/life balance - rare junior-level design opportunities Employees here get to ride the forefront of generative AI, making it a workplace that excels in both innovation and employee well-being.

Cons

Honestly, it's challenging to pinpoint downsides because my overall experience at Cleo has been truly enjoyable. If I had to mention something, it would be a minor / related to working remotely. While the company culture is strong, being remote occasionally makes me feel slightly less integrated into the in-person dynamics.

2
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Cleo (United Kingdom) Response
1y
Thank you so much for your lovely feedback; it's great to hear about your experience! 💙 If you have any suggestions on improving the experience for our remote employees, please feel free to contact our People team via Slack or email at people@meetcleo.com.
3.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working space, friendly workers

Cons

Room for leadership development and low salary

1
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