Disappointing.. Smoke and mirrors - Anonymous employee CleverTouch Employee Review

2.0
Aug 4, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free breakfasts and quite a few buffet lunches, friendly people, company laptop & phone (although old and slow models), nice location being a short stroll from all the shops in Alresford (shame they are moving to the middle of nowhere in Ropley really)

Cons

Simply not as good as they think they are - their high attrition rate backs up that people aren't as happy as they'd have you believe. They sell the company as a buzzy lively culture, but it's far from it. The management are old-school and blinkered, they want to create a modern culture but are still using so many outdated corporate practices that don't gel with this ideology. The benefits are also smoke and mirrors.. working from home and flexible working, monthly BBQs and social events are all advertised but I can't say any of these happened regularly. Flexible working is just a slightly earlier finish on a Friday, and not what it's sold as! Don't be fooled by fun sounding 'benefits' like 'Cake Tuesdays' either; just an excuse to have a company wide meeting with a pastry every fortnight where they put people on the spot. You also aren't allowed half-days which is the most bizarre company policy I've heard. Parking is a nightmare, but then it is at most offices. I'd also strongly agree with the other reviews here that training and support seems non-existent other than qualifications which only certain people in the business can do, solely to make the company look good. There is a strong blame-culture I witnessed, quick to find faults and put down people's opinions. Very pressured, irritable and fear-inducing management style with a lot of clear favouritism and back stabbing.

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CleverTouch Response
5y
We are sorry that this employee found their short time at Clevertouch did not meet his expectations. We strive to make this a stimulating, exciting place to work where skills learned will benefit both the business and the individual throughout their career wherever it takes them. In return a level of motivation and enthusiasm from employees is much appreciated. We wish this former employee well in whatever they choose to do next.

Explore other reviews about CleverTouch

3.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice, friendly atmosphere, people I made a genuine connection with. Freebies like lunch and an inviting office space.

Cons

Miscommunication about role clarity and expectations and a lack of training and development. When situations got complex or tough, I didn't feel I had anyone to turn to. Boss was very busy all the time in and out of meetings and stretched, working beyond hours. I didn't think there was enough strategy or prioritisation with tasks was just given a handful of clients and to get on with it.

4.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

A brilliant array of talent and wonderful colleagues, all of whom are experts in their fields. Good management and great culture. Hybrid working arrangement with 3 days in the office.

Cons

The commute was my biggest struggle owing to my distance to the office.

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