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      Closet Factory

      Engaged Employer

      Closet Factory reviews

      Toxic environment with high designer turnover - Design Consultant Closet Factory Employee Review

      1.0
      Apr 27, 2026
      Design consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      there are no pros for working for this family run franchise

      Cons

      Ask them how many designers have left on their own in the last 2-3 years. The number is large. That really says everything. Extremely toxic work environment

      Explore other reviews about Closet Factory

      5.0
      Mar 29, 2026
      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flexible Work Schedule -Team Environment -Growth Opportunity

      Cons

      -Commission Based so income is not stable

      avatar
      Closet Factory Response
      1mo
      Appreciate the positive feedback regarding the Jacksonville location. It is wonderful to know that the flexible schedule and team atmosphere are meeting expectations. Providing a space where designers can grow professionally is a priority for the company. While the commission structure is a standard part of the industry, we are pleased that the overall experience has been so rewarding. Thank you for the hard work and dedication.
      3.0
      Apr 30, 2026
      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, best product! However, the owner that took over around 2019 really changed the culture. Didn’t really want unity (which we already had) and didn’t like that we tried to foster it. Made someone a sales leader who really shouldn’t have been, and designers really don’t like either of them. Office staff is wonderful, and install team is great.

      Cons

      I wouldn’t say this is a con- however; Not enough training. If you’re good with staying in your own lane, staying hungry to learn, then you’ll be fine. It can be a really lucrative business if you want it to be- but it definitely isn’t “easy”.

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