Jumped in- no regrets. - Customer Success Manager CloudApp Employee Review

5.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

I jumped straight into a start up for the first time in my career. Like any sane individual, you ask yourself, "What did I just do?" And you know what? It has been great. I am already having an amazing time. This is everything a startup should be. *Management listens. They want to know areas for improvement. They want to hear your ideas. They really care about the culture being built in this early stage. CloudApp takes criticism with grace, and uses feedback to improve. *We are moving fast. For such a small team, I am always impressed at the speed our engineers move. They have had some massive projects, and they are really steering us in the right direction. Great job, guys! *AMAZING BENEFITS. Health care is so affordable, and it is really great coverage. The money I saved on healthcare was its own pay increase. *Along the same lines, very competitive pay. Especially for a small company. *Everyone wears a lot of hats, and everyone is willing to help. Very collaborative culture. *Because we are in startup mode, my mentors are the executives of the company. That is such an invaluable experience. It doesn't hurt that they are all really fun people either. *No micromanagement. *There is always a new challenge & something to learn. I am never bored! *I have already earned invaluable experience. *Flexible scheduling *Unlimited PTO

Cons

Startups are overwhelming. There is so much to do...I never feel fully "caught up."

Explore other reviews about CloudApp

5.0
Jan 7, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love CloudApp! My team has been super supportive since day one. No matter what I've had going on in my personal life, CA has always been understanding. Scott is the best CEO I've ever had. Cody is a great leader with a strong vision for the sales org. The product is simple and easy to demonstrate. This is a great opportunity for someone fresh out of uni and ready to hustle.

Cons

This is not a gig for someone who cannot handle change. As the company grows, it's not going to stay the same for longer than a month or two.

3.0
Jan 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good job was a great gateway into the SAAS field. They had a flexible work environment with no micromanaging. It was a fun environment.

Cons

There wasn’t a lot of structure or processes in place. It is a start up so your roles often change with little direction. You also get promoted with additional responsibilities without the additional pay.

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