Awful work culture and environment - Account Manager Code3 Employee Review

Wide variety in daily work. Different brands and audiences keep me active. Building my resume with top-tier companies. Constant opportunities to improve communication and marketing skills. Things run relatively smoothly here. Good collaboration between creative, media, and social teams.

Shifting deadlines and priorities can disrupt timelines.

The people on the ground floor here are genuinely some of the most supportive, hard working, and kind coworkers I’ve had. The team members doing the dirty work day-in-day-out truly care about the work they do for clients and want to deliver great results.

This used to be a great place to work. Team camaraderie, opportunities for growth, a fun environment - until a new CEO was brought on a few years ago and layoffs started to occur at least once per year. It became a culture of fear, even for longstanding employees who knew the business inside and out and worked extremely hard. The entire ELT team is essentially all former co-workers from leadership’s previous company. Friends hiring friends, where accountability and transparency is non-existent. My team had gone to leadership many times with ideas for client retention, processes, and general feedback. Each time, leadership “listens” and you never hear back or get a follow up. Lots of “ideas” thrown around by leadership with no actions.