Pros
Flexible hours, fun work environment, easy job duties, free coffee while on the clock, tips.
Cons
Corporate doesn't have it together nor seems to care. There is no incentive for good work ethic, so co-workers are often lazy. There is no discipline aside from "getting written up" which amounts to signing a piece of paper and that's it. Minimum wage is not an incentive. Poor hiring choices result in too much turnover. Good employees often carry the weight of lazy ones. Corporate spends their time doing who knows what instead of improving stores. They are never in their stores and hire "secret shoppers" to instill fear into employees, which doesn't do anyone any good. Owners need to be nicer, too. They never introduce themselves to new employees nor take the time to get to know their employees. They are arrogant and rude. The store managers are not given enough credit for having to deal with corporate.