Toxic Leadership and Dysfunctional Culture - Anonymous employee Cohere Health Employee Review

1.0
Oct 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are pockets of amazing, talented people across the company who care so deeply about the company mission.

Cons

Where to start? This was easily one of the worst work experiences I’ve ever had. The leadership team is dominated by egos- everyone convinced they’re the smartest person in the room, bulldozing through decisions, and completely disconnected from the employee base. The culture is toxic, political and exhausting. I was on the People team, and ironically, it was one of the worst environments I’ve ever encountered. The leaders I worked under were toxic, condescending, and more interested in protecting their image than building trust or driving meaningful change. Take a look at the reviews closely before considering this company for employment. The negative ones are not exaggerating, and the positive ones likely exist in a rare pocket at this company.

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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