Just Run - Customer Service Representative CoinClan Employee Review

1.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Literally none. It sounds enticing and they make it sound simple but it’s not. This review might be deleted soon as observed with previous reviews that are similar to mine.

Cons

CEO - a lot of red flags Management - no communication, zero planning and if there is doesn’t translate to the company’s ongoing operations. Workload - unhealthy work culture. People who perform too much or worked to the bone are made the standard for everyone which results to improper workload management and expectations Salary - lowest I’ve gotten. When asked to be negotiated. They’ll make up some terms in order for you to sign. Pay is dependent on the country you’re in and they’ll just put it a little above the minimum wage. There’s no KPI’s followed which in turn amplifies any mistakes and shadows any good you’ve done Jobs outside of your role are being tasked and there are no compensations for it.

avatar
CoinClan Response
2y
You were an external contractor who is contracted to another company that we engaged to help with our customer service, we never had a direct relationship with you, hence your review does not apply for our company. Please contact us at info@coinclan.io to clarify this misunderstanding.

Explore other reviews about CoinClan

3.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote but they use a time tracker and screen monitoring tool to check if you are working, there is bonus of any amount from 20-80USD if the month's performance is good - can be every month

Cons

Lack of structure, career progression and job security, pay is low for the tech/crypto industry

1
2.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote job you can work from anywhere around the world. No racism.

Cons

Imamture behaviour, One man company

8
avatar
CoinClan Response
1y
We have 50 people and our management team have a combined 20 years of crypto and management experience. Also, we have never had a compliance officer in East Poland, so we are not sure where this comment came from.
See reviews by: Helpful|Rating|Date|All