Sick culture, complete internal chaos - Customer Support Manager CoinMetro Employee Review

2.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Working from home, good potential to grow given the concept of the business. If managed properly, the company can rapidly grow but Shareholders seemed never had an interest of organising/building a properly functioning company and culture. - above average for Estonia salary

Cons

- Company and leads do not care much about employee feedback; - Complete internal chaos which led to many employees leave; - Eternal miscommunication between teams despite some attempts to overcome it; - Most of the time significant part of the team was getting product launch details/information from Telegram which is an evidence of internal miscommunication; - A project you’d work today could easily be thrown out of the window tomorrow, which is a clear indication of mismanagement and inability of resource planning; - Salary was the only thing you’d get from the company. Do not expect much, maybe equity.

Explore other reviews about CoinMetro

5.0
Sep 28, 2021
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

A lot of people very excited to be working for a company with so much growth potential. And there's a strong leader who you want to follow in Kevin Murcko.

Cons

Still very much a startup and working the kinks out amid rapid expansion and major changes at every corner.

3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice teammates - High hierarchy, you are mostly shielded from business higher-ups (for those who like that) - Lots of vacation days and paid local holidays - Frequent chill periods, sometimes weeks on end

Cons

- Mostly unsatisfying and non-transferrable grunt work - Apathy for tech and improvements - Responsibility without authority

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