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College Forward

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Overworked and Directionless, Despite Being a Well-Meaning Organization - Anonymous employee College Forward Employee Review

2.0
Jun 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have high impact for students that are engaged through the organization. There is ongoing trainings and engagement activities for staff and AmeriCorps members. There is a culture of continuous learning and collaboration between different teams. Program Managers are great at providing resources and support for AmeriCorps member professional development. HR team is great and systematic which allows for the hiring, onboarding, and employee management process to be very comprehensive and easy to understand. Staff gets a good amount of PTO and holidays. Medical benefits are comprehensive.

Cons

I worked at the organization for 3 years and saw it go through a variety of strategic changes. During this time there was a high amount of staff turnover. While the organization provided strong programming for the student population it served, they did not have a strong plan for capacity building for these programs. The existing programs took a backseat to new directions that we no longer student-focused. There's a high level of burnout for staff and they did not have a sustainable plan to address the constant stress. Upper management tries to be open to feedback but is often unresponsive or slow to create any lasting improvements for their employees. Additionally, equity and diversity within the organization is a low-priority and brushed aside when brought up. The AmeriCorps members come in with a great purpose and willingness to create a lasting impact only to be jaded with the service provided.

Explore other reviews about College Forward

5.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working at this company. I was given the space to grow and gather new skills sets.

Cons

Be prepare for constant changes. Organization would get a new cohort of AmeriCorps members every year, therefore new people and changes to get used to.

4.0
May 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Mission oriented non-profit trying to provide technology solutions leveraging Salesforce to other non-profits

Cons

Non-profits have a ceiling on salaries. Difficult to experience financial growth.

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