Wouldn't recommend - Administrator Comms-Care Employee Review

Many nice staff amongst the horrors.

I do not believe the company has any viable services, and cant do half of what it promises. I was told to lie to potential customers (they may call it bending the truth, but its not). I have watched sales and support managers break under the stress of having to present what is so clearly a fabrication and watch their credibility crumble. The managment regularly displays unhinged wrath and emotional instability when their version of reality crumbles. Their treatment of the Sales Admins team and the eventual dismissal of alsmost an entire Business fuction without suitable replacement, is a testiment to their incompitence, outright cruelty, and complete inability to plan.

The trauma bonds you make will last a life time. There are some truly amazing hard workers.

Where to start? -The senior leadership team do not lead and will either play the blame game or hide their heads in the sand and ignore problems that are bought to them. -Bullying is rife, some managers (past and present) bully their teams, and when this is reported to HR they do nothing aside from report it to the manager in question who then doubles down on the bullying. -The hard workers are overloaded and overlooked frequently. -The most vocal get rewarded for little to no work. -Some managers are told that their staff don't look miserable enough and they should make them work harder, that they should be grateful they even have a job. -Favoritism is blatantly obvious, as is misogyny. -Workers are not listened to despite being the ones to know and use the systems. -Managers are pushed to get teams to do Overtime for "free" (this is expected to be done for TOIL, but when you try to book in the TOIL you struggle due to workload) -Communication is a thing of the past, changes are communicated by being told you're doing a process wrong and that you are not following the emailed NEW process (that was never sent to you). -The MD bought in friends who have not been able to do the job fully.