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Community Medical Services

Engaged Employer

A company with no soul - Case Manager Community Medical Services Employee Review

1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

There is very little positive information to share about CMS. The only thing they do well is expand their business. If being able to change roles and work at different facilities is important to you, you can get that here. Beyond that, I cannot think of a single thing CMS does that can be celebrated.

Cons

The culture in this company is the worst I have ever seen. This is driven by the quality (or lack thereof) of the people it hires and the policies it adopts. This has unfortunately led to racial discrimination. In my time at the company's COE clinic, several others and I were subjected to racial harassment on almost a daily basis. When I notified management of the issue, they said they "don't deal with gossip." The racist talk and discrimination continued for the whole year I was there. And I was not the only one. Another woman was harassed so badly she ended up quitting. And a third got it so bad she ended up relapsing and going into residential treatment. Despite all of this, none of us felt like we could speak up. We all had to leave the company to escape. That is just problem number one. There's also the low pay relative to competition, the bad insurance coverage, the trouble getting anyone from HR to respond to an email. It just goes on and on.

Explore other reviews about Community Medical Services

5.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great energy, support from the top.

Cons

Counselor service delivery standards are tough to meet.

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The organization serves a meaningful mission and many frontline staff are deeply committed to patient care. There are strong clinicians and team members who genuinely care about outcomes and work hard under challenging conditions. The work itself can be rewarding and impactful.

Cons

There were significant concerns related to leadership culture and accountability. Reports of favoritism and bullying were not uncommon, and hiring and promotion practices lacked transparency, contributing to distrust among staff. Expectations were often applied inconsistently, which impacted morale and created confusion around standards. There were also ongoing concerns regarding billing integrity and documentation overlap between disciplines. Staff who attempted to maintain strict accuracy in their billing practices often encountered pressure to modify documentation to align with existing nursing notes, creating ethical tension around compliance standards. This dynamic contributed to an environment where boundaries felt unclear and employees who prioritized documentation accuracy risked marginalization or being pushed out. The mission has strong potential, but meaningful cultural reform, clearer accountability, and reinforced compliance safeguards are necessary to support both employees and the communities served.

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