Pay is not great, no PTO - Customer Service Agent MetLife Legal Plans Employee Review

Good work-life balance, inspiring leaders, opportunity to make a real impact, great benefits, inclusive culture

Some resistance to change, opportunity to drive more of a data-driven mindset across the org

Some coworkers were friendly and tried to help each other out Decent benefits through MetLife

Very poor communication from management Constant changes without clear direction Little recognition for hard work Disorganized processes that make daily work frustrating