This was and could again be a great place. - Anonymous employee CompassMSP Employee Review

1.0
Jan 27, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I was fortunate to work with some really great team leads who were constantly checking in to make sure I felt comfortable in my roles and to set me on a path to success. - WFH was great! - There really are some great people here

Cons

Unfortunately at a point in the last year or so there appeared to be a disconnect between the upper levels of leadership and those that work through the day-to-day. This has created friction between departments, manager's abilities to set expectations, and changes to processes that aren't "broken" This has led to inconsistent messages, a sense of tone-deafness (to the needs and feelings of each department), and frustration among a large group of employees. It was a great place to work and I'd love to see it get back to that but unfortunately at the current rate, I don't see that as a possibility. Raises were tough to secure and left me questioning whether or not the work I was doing was actually valued or if the bottom line was more important. (these raises had to be approved by upper-level leadership) Executive Leadership gets involved in minutia making tasks more difficult to execute with an eye watching over your shoulder. When their focus should be on big picture decisions and making things better company-wide. There are unrealistic goals set by Upper-Level management with no plan for ramping up departments and effectively setting them up for failure

Explore other reviews about CompassMSP

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management genuinely supports career development. Strong client relationships make work rewarding. Constant exposure to new, modern technology. Team is collaborative and very helpful. Freedom to own projects and strategy.

Cons

Workload can get very overwhelming if you are unable to manage your time effectively. Limited resources sometimes delay client projects. Clients can be demanding and stressful. Processes change quickly, requiring constant adjustment.

1.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teammates are the best. Have folks here who really cared about each other. The folks doing the work are the best!

Cons

Leadership. They fire staff without notice if anyone says the wrong thing about their leader. HR is not your friend. They are truly there for the company. They were bought by a PE firm and plan to sell within 2 years and are cutting costs significantly now to make the sale look better. Clients are leaving non stop with no plan to gain any additional ones. The COO is toxic and unprofessional. Stay away from this company. They even have current staff write reviews on here that are untrue. Promotions only happen to who is friends with who and not on your work abilities or development.

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