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Complete Merchant Solutions

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Best customer service anywhere! - Customer Service Representative Complete Merchant Solutions Employee Review

5.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Phone calls with merchants are much better than with regular everyday customers. Great benefits. Free snacks and occasional lunches. Awesome close together team.

Cons

Smaller team cam sometimes mean more work. End of month projects have to wait til the last day and can interrupt your daily routine a bit, but not unbearable.

Explore other reviews about Complete Merchant Solutions

5.0
May 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Helpful team, good company outlook

Cons

Frequent transitions and changes in CSM department

4.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, hybrid work schedule

Cons

Management is stingy on raises and promotions.

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