A company who wants you to be inivative - Customer Success Manager (CSM) ConCntric Employee Review

- Super innovative, tech-forward company that loves experimenting (responsibly) - A platform that’s genuinely worth supporting — easy to market and believe in - Leadership is transparent, smart, and easy to trust - Team of hardworking, motivated people — everyone’s approachable - No corporate nonsense, things move fast and ideas matter - Fully remote, but cool opportunities to travel for conferences

- No benefits yet (they’re planned to start Jan 1, 2026) - Best for self-starters who thrive independently - this is not necessarily a con, just know there's not a lot of hand-holding - Remote setup means less in-person hangouts

*Available, intelligent, supportive and hard working Sr. Leadership (CEO, Sales, Marketing, Product, etc.) *Unique and Relevant Mission *Strong recent funding *Opportunity to influence change and process as an individual contributor *Great and diverse Customers *Passionate and experience colleagues

*Rapidly changing product can be hard to keep up with from a support/cs experience *Rapidly growing company leads to usual growing pains (i.e. new processes, fast pace, priorities shifting) *Fully remote company in startup mode is NOT for everyone