High turnover rate, lack of leadership. No job security whatsoever - Customer Success Manager Conceal Employee Review

1.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

They had good pay and benefits

Cons

They throw you into the ringer with no education or training on the platform or with what they are wanting out of you. Their only focus is making sure customers deploy to their devices on Conceal's timeline. Multiple departments are all over the place and no one is on the same page. They very rarely give credit where credit is due and you are expected to do anything in your power to get customers to deploy to 'x' amount of endpoints that they purchased with sales when they don't even intend to use all said devices. Very concerning how they have unrealistic expectations and goals they plan to hit when they are no where near achieving those goals within the time they expect to. Overall, if you are looking for job stability, stay away

Explore other reviews about Conceal

5.0
Oct 10, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to make an impact Ideas can be put into play right away if it's realistic Success based on what you put into it

Cons

Structure-oriented individuals may not thrive in a dynamic startup environment Be prepared to cold call

2.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits offered are good for a start up

Cons

Moody "Leadership", impulsiveness, anxiety driven environment, put up a good face and dont trust anyone. No real growth opportunities

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