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ContactPoint 360

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Good work, Pay doesn’t evolve a lot - QA Analyst ContactPoint 360 Employee Review

3.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice team, insurance and paid vacations

Cons

No pay difference while moving to better position Processes not well mature yet

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ContactPoint 360 Response
3y
Thank you for taking your time to write a review about your experience at CP360, we are so sorry you are not having an optimal experience. Please feel free to reach out to us at hr.engage@cp-360.com so we can discuss your concerns in depth, we would love to improve for you!

Explore other reviews about ContactPoint 360

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Cons

no cons outside of it being a young center

2.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Cons

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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