Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ContactPoint 360

      Is this your company?

      ContactPoint 360 reviews

      More about the money than the agents - Customer Service Agent ContactPoint 360 Employee Review

      3.0
      Feb 6, 2024
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement activities are cool, massages, karaoke, product giveaways. Whenever I've raised my hand, they've taken the time to listen, they might not do anything about it but they hear you. My second trainer was very human and very real.

      Cons

      Chairs (7/9 years old), Computers (11 years old), Screens (10 years old), not enough lockers and not order on them, picture badge takes a long time to be delivered and the facilities aren't the best.

      Explore other reviews about ContactPoint 360

      5.0
      Mar 23, 2026
      Assistant operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

      Cons

      no cons outside of it being a young center

      2.0
      Mar 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

      Cons

      Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

      See reviews by: Helpful|Rating|Date|All
      Related searches: ContactPoint 360 jobs | ContactPoint 360 salaries | ContactPoint 360 benefits | ContactPoint 360 interviews
      ContactPoint 360 reviewsContactPoint 360 Customer Service Agent reviewsContactPoint 360 review