So much potential being wasted - Anonymous employee Contentsquare Employee Review

3.0
Oct 7, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a genuinely good product and our customers love us. Working with our customers is one of the part parts of the job, seeing them grow and achieve because of our work, shouting about us at events and hearing them be so passionate about what we enable them to do is really great. It's also nice to believe in a technology and trust the path the CEO is paving, it could be an exciting time if they get it right.

Cons

Unfortunately, there are quite a few! There's some really strange internal politics which stops some really intelligent people be able to do their jobs. There are so many blockers and there's no one really owning HR or any internal promotions/training/upskilling etc. It really feels like there is no room for growth and a lot of people feel very stagnant in their roles. There's no real promotion schedule or even pay increases (in line with inflation etc. doesn't exist), everything feels like such effort when you question it too. Management and leadership is a problem, no one is willing to go out of their way to support you and you do feel alone in your issues. Some teams seem very stuck in their ways and make comments which I honestly do not think should be accepted but are hard to complain about. They set goals in New York that just don't leak down to the local offices, Europe is a weird place to be and London kind of feels on it's own. The global values certainly do not reflect my experience.

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Contentsquare Response
1y
Thank you for this feedback. We're sorry to read that you feel there's no room for growth. Internal development and upskilling are very much valued at Contentsquare. Linked to our internal mobility policy, a training has been launched to ensure all stakeholders are properly equipped to go through an internal mobility. The internal and external learning tools, coaching, and mentorship programs are part of the initiatives put in place to help employees grow. The career framework also helps understand the different levels and what can be expected for a promotion. In addition to the annual review, the quarterly reviews are also moments to leverage to discuss career growth. Besides your manager, you can reach out to your PBP and the L&D team for more details and support if you feel stuck in your development. Please contact your People Business Partner ASAP to have a confidential conversation regarding the inappropriate comments. CS does not tolerate or accept offensive or inappropriate comments in the workplace.

Explore other reviews about Contentsquare

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hyrbid setting and good mentorship

Cons

below avg pay and management shifts alot

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Contentsquare Response
2mo
Hi there. Thank you for sharing your experience. We’re glad to hear you enjoyed the hybrid flexibility in New York and received great mentorship during your time here. Over the past few years the company has gone through significant change a we've integrated multiple teams. We know that leadership transitions and evolving structures are felt by employees, and stability and clarity remain important focus areas as we continue to mature. Thank you again for having been part of the journey, and we wish you the best moving forward.
2.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the people (i work with on a daily basis). i've heard some not-so-great things and reviews about people in other departments, but i'm lucky to work with great people in my department and know many kind and hard working people here. - unlimited pto - hybrid - nice offices

Cons

there's good reason behind the overall rating of this company and % approval of the ceo are dropping. the company is not what it used to be. during the first ~6 months i thought it was so exciting and a super unique unicorn company, however, right after that you start to notice all of the things wrong with it. the overall culture also took a huge hit within the last year or so. after the last round of lay-offs, SO MANY people then left on their own because of burnout from the unorganized chaos + more money since it's fairly rare to get a significant enough raise here. i envy the people who got out before the ship sank - senior leadership who probably have no idea what we actually do beneath them aka lack of visibility and no clear path for growth - leadership changes and lay-offs left and right - LACK OF DIVERSITY.

4
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Contentsquare Response
1mo
Thank you for taking the time to share your perspective and for the more than three years you’ve spent with us, especially during a time of significant change. We’ve had to make some difficult decisions over the past few years, including including organizational changes as we've merged companies, cultures, and products together into one platform. These were not taken lightly, and we recognize the impact they’ve had on teams, morale, and our employees day-to-day experience. We also hear your point around compensation. We’d encourage you to speak with your manager to better understand how salary reviews and compensation decisions are approached, salary bands, and how this connects to your role and progression. You also raise important points around leadership visibility, growth, and inclusion. We know these matter, and they’re areas we’re actively working on... particularly around making growth paths clearer and strengthening connection between leadership and teams. As a current employee, we’d encourage you to share this feedback directly with your manager (in addition to the compensation piece), connect with your People Business Partner, or take part in our annual engagement survey launching in May/ quarterly pulse surveys so it can help shape ongoing action plans. Your voice really matters in how we move forward.
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