Pros
- Friendly and supportive management & coworkers - Well thought out structure to assist workers with protocols - They don't tend to micromanage as much as other companies - They try to move people into roles that highlight their strengths rather than giving up on the employee
Cons
- Unattainable expectations. If you take your time to ensure quality, they will tell you to move quicker. If you move quicker, negatively impacting quality, they will ask you to slow down & be more thorough. - Publicly traded. Shareholders/investors of publicly traded stock only make money through growth of profit. Normally, this is attained through new clients. It seems they're running out of clients to secure, creating the need for increased output from workers, without an equivalent pay increase. They figure out ways to lighten the burden, however shortly after, use those solutions as justification to increase the volume of work. - Reports on production are distributed daily; transparent to the entire company. Some, who cut corners with work appear to be extremely efficient on paper, giving the company a false perception that others who cross their T's and dot their I's, can take on a unrealistic volume. - Overwhelming volume, high turnover rate, difficult to stay motivated.