The Damage Factory - Snr Manager Cotality Employee Review

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the products used to have solid reputation in industry but they are doing everything they can to destroy that. No innovation and ride on the coat tails of the US business to make it look like they are doing something where it isn't available in Australia.

Cons

Spoke to one person that worked there before I even started who described it as 'the damage factory' and they couldn't have been more right. This person told me they were a deeply damaged human for having worked there and that seems to be the experience of so so so so many. Rampant bullying, retaliation for raising issues, senior leadership is disengaged with the people doing the work. Wish the decisions relating to redundancies made were commercial decisions because that would make sense. Another ex-employee who was a senior manager told me that they made a point of absolutely humiliating her and attacking her personally during a redundancy conversation. I mean she was leaving anyway...

Explore other reviews about Cotality

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with great leadership

Cons

Upward movement within the company can be slow at times.

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What I love most about working here is the incredible culture. From making a global impact during "Cares Day" to bonding at local team events, there’s a genuine passion for both service and fun. It is incredibly refreshing to be part of an organization where leadership's care for their employees is so clearly demonstrated.

Cons

While the sheer amount of change during my long tenure could be seen as a challenge for some, it has ultimately driven us forward. Navigating constant evolution takes effort, but I can confidently say that the company is stronger and more successful today than it has ever been.

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