Great people but uncertain future - Anonymous employee Crayon Employee Review

3.0
Jun 2, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some of the best people to work with on the IC and lower-management level. VP+ level too for some orgs, but there's been turnover in general so can't speak to if it's still true. - Have a few strong logos as product champions. - You can find opportunities if you want to learn more. - Some managers are very forward-thinking and supportive. - Competitive intelligence is a newer space with only a few leaders, so you could shape the field. - Sales have been beating quota before my departure. Hopefully still the case.

Cons

- Frequent layoffs. They have happened every year from my experience. Almost half of the company was terminated in 2023 including multiple executives. Sales then CSMs took the biggest hit then because targets were not being met. - Pay is comparatively low and work/life balance can be bad sometimes, but it’s a startup. - High employee attrition. Not uncommon for promising people to go. Former employees have also been berated by the CEO for leaving. - Poor diversity, and the ones who are diverse don't last long. They either leave or get laid off. - Still fine-tuning product-market fit. Currently a luxury product, not something businesses must have. - Leadership team generally has sales background rather than product or engineering, which translates into the culture, work, and development cycle. - Constant changes to the roadmap when we’re lucky enough to have one at all. - Consistent customer churn.

Explore other reviews about Crayon

2.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of Crayon's executive leadership team are incredibly bright, but access to them is limited to the occasional chat in the office or a training program they put together. That's where the good ends.

Cons

After spending a year working for Crayon, it is clear why they did not make Jeffrey Bussgang's rocketship list, but the competition, Klue, did. Crayon consistently misses sales targets, has high employee turnover, and fails to make decisions based on sound reasoning and data. Crayon's overall strategy is heavily based on what its competition is doing and tends to be reactive rather than proactive. This causes management to make poor, knee-jerk decisions that are not well thought out, and the downstream effects are not considered. Ultimately, the weight of these bad decisions falls on the shoulders of its mid & lower-level employees, who are forced to scramble to meet their objectives. Crayon does not promote or hire based on merit, data, and performance; instead, their culture is to hire and promote based on cliques, vibes, and popularity, leading to an eco chamber of like-minded individuals who are there to climb the corporate ladder, not better the organization. These individuals lie, cheat, and steal their way to success, often standing on their employees' shoulders while they call themselves tall. There is a reason the average tenure here has plummeted, and they only have two open positions. Their competition, Klue on the other hand, has 30 open positions and is growing. In a market where startups are fighting for funding, I'd be shocked to see Crayon around for much longer.

8
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