Leave your integrity and opinions at the door. - Senior Ranger Cross Keys Homes Employee Review

The role itself is important and can feel meaningful.

1. Strong in-group culture dominated by long-standing staff. 2. New starters treated differently if they do not “fit in.” 3. Inconsistent standards around behaviour and communication. 4. Poor psychological safety; raising concerns does not feel safe. 5. Feedback processes presented as confidential do not feel confidential in practice. 6. Management style felt defensive and resistant to challenge. 7. Shift patterns are extremely difficult, with no consistency and frequent single days off. 8. Management has confirmed that shift patterns will not change or improve. 9. Culture felt insular, intimidating, and emotionally draining over time. 10. Culture created stress and anxiety rather than support.

Working with operational teams through toxic and emotional roller coasters

Lies to the regulator, fixing data, staff turnover, no advertising of promotion roles and instead gifted to favourites, the most toxic culture and fear led environment ever witnessed where decision are made to suit snr management only. The money wasted is extortionate and the lack of support is quite unbelievable. You need to see and hear it for just 1 week and you will quickly realise why the average score is a 2.....