Pros
The firm has a number of good people that work for it. Ultimately, the professionals want to see clients getting served and they perform good work. The firm provides many learning opportunities and allows people to be as successful as they want to be up until a point.
Cons
The biggest down side is the lack of direction and number of knee jerk reactions that the firm has made in the past 36 months. Management does not know where its focus should be. Should we move up market? Should we grow the geographic offices? Additionally, there is constant monitoring of the chargeable hours. The problem with all the monitoring is all the questions that arise from the monitoring that eats into the time available to complete chargeable work. Now it is a self perpetuating problem as you are consistently getting micro managed which ultimately indicates that management does not trust the work force. Also, I have serious issues with the consensus scoring and removing partner leadership and placing it in the hands of a few in the corporate offices. Globally the offices are different and they serve different types of clientele. Attempting to make a one size fits all approach is not reasonable and is making much of the support professionals itching to move on.