Cant Recommend - Anonymous employee Crystal Group Employee Review

1.0
Jul 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job that pays some bills. Other team members and colleges

Cons

Ive just read the recent reviews and laughed. This place is the most regimented, inflexible employer I've ever worked for. They keep changing roles and targets. The focus isnt on the customer its on the number of calls made - never mind the quality. Your even told when you can go to the toilet and if your face fits you might get a promotion far. If you just do the job your at the bottom of the pile and treated like rubbish

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Crystal Group Response
8y
Thank you for your review. I am sorry to read this and how you're feeling. You don't say which part of the business you work in so it's hard for me to respond specifically. As you will know from our monthly company updates, we're a dynamic and ambitious business. We're investing in marketing and technology which is aiding the business growth. You'll also know we've also recently recognised a bunch of folks for "Exceeding Expectations" on customer calls and have introduced our "Wow Factor" awards too. Standards, targets and behaviours are an important part of what we look for and reward, though but we want everybody to feel appreciated. I'd encourage you to share your feelings with your team leader in your next 121. Alternatively, speak with your Engagement representative who can help raise your specific concerns on your behalf. Perhaps we could also have a coffee and an informal chat about this offline so I can understand a little more? Thank you. Tony. CEO

Explore other reviews about Crystal Group

5.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Great environment & pay & flexible & treat employees great

Cons

shorter breaks& paid vacation & pay raise for good work & better sir lol

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Crystal Group Response
5y
Thanks for leaving this review. We appreciate you taking the time to share your experience. It's great to read positive feedback and we'll take on board your constructive comments too. Many thanks Tony CEO
4.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

ESOP, promote within, positive financial projections, stable company.

Cons

Hours can be long, some disconnect between upper management and staff, communication between departments can be delayed or non-existent. Some tribalism between departments.

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