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Crystalbrook Collection

Engaged Employer

An exciting brand with opportunity for growth - Food and Beverage Outlets Manager Crystalbrook Collection Employee Review

5.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The entire team is very high performing, upper management is very supportive. Departments are well structured, there is a lot of cross communication and collaboration across the departments. The commitment to sustainability and 5 star service is impressive.

Cons

Budget restrictions sometimes mean facilities go without necessary equipment.

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Crystalbrook Collection Response
2y
Hi, Thank you for your honest feedback.

Explore other reviews about Crystalbrook Collection

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, beautiful venue, and an excellent company to work for. The company genuinely values its employees and invests in staff development, career progression, and opportunities for growth across all of its properties. The staff Green Room is a great perk as well, fully equipped with appliances, two TVs, and stocked daily with food, fresh bread, drinks, cookies, crackers, and ice blocks. Management are supportive, approachable, and encourage employees to grow and progress within the company.

Cons

No car parks onsite but its understandable as the venue needs to provide parks to the guest. There is plenty of parking externally so its not that bad.

1
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Crystalbrook Collection Response
3w
Thank you so much for your positive review. Culture is everything to us and we will continue working hard to ensure Crystalbrook Collection remains a collaborative, supportive and encouraging environment where our people choose to thrive. We truly appreciate you taking the time to share your experience.
2.0
May 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much positive to say

Cons

- Always understaffed - Management can't lead and is scared of conflict - VERY tight budget - Low Pay, therefore run by backpackers

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